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We love a good story! Just the other day we were recommended by someone who we are on Social Media with. The person gave us a glowing review to someone who posted on “Overlooking Leelanau County” Facebook Group Page asking for someone who could help them with their home networking.  The person that recommended us allowed us to speak via private message. Later that day we were contacted by the customer needing help. We had a very pleasant conversation and towards the end we set up an appointment for us to go to her home to help her set up… Read More »

Customer contacted us asking if we would take a look at his Gateway PC. He stated that he was receiving many pop ups and internet explorer was opening numerous browsers, and the customer was receiving fake notifications from Microsoft stating his windows operating system has been locked and that his I.P. Address had been compromised. It then was asking for him to call a number to get it resolved. The customer stated he needed his pictures off of his computer.  The customer lived in Williamsburg, Michigan, approximately 50 miles from us and didn’t have a way to come to us.… Read More »

Windows 7 End of Life and When to Upgrade. The end of the Windows 7 lifecycle is set for January 2020. “End of life” means Microsoft will discontinue all support, including paid support; and all updates, including security updates. Between now and then, the operating system (OS) is in an in-between phase known as “extended support.” As a result of this news customers need to make a decision on what they want to do before January 2020.  What does this mean for anyone running Windows 7? Basically it’s time to upgrade your operating system or think about buying a newer computer with Windows… Read More »

What is a computer virus? Simply put, a computer virus is a program that you did not install which often performs malicious actions and spreads itself throughout other connected systems, explains Frank Downs, director of cybersecurity practices at ISACA. “The first computer virus was the creeper worm, in 1971. It was rather innocuous, but annoying, traveling across ARPANET and leaving little messages asking for people to catch it,” Downs says. “Over time these attacks have evolved to conduct serious damage yet are still self- propagating and still, on many levels, quite annoying.” The latest trend: ransomware attacks “Ransomware is a particularly… Read More »

Amor IT Solutions received a call the other day from a client who stated they needed help with their HP all in one desktop that would not boot to windows. We met the customer in Traverse City, MI. where we picked up the computer from them.  We went right to work diagnosing the issue. While testing the hardware we found the the hard drive was failing. We contacted the customer and advised them that their hard drive was failing and asked if there was data off of the drive that they needed recovered. The customer said they would like their… Read More »