Amor IT Solutions received a call the other day from a client who stated they needed help with their HP all in one desktop that would not boot to windows. We met the customer in Traverse City, MI. where we picked up the computer from them.
We went right to work diagnosing the issue. While testing the hardware we found the the hard drive was failing. We contacted the customer and advised them that their hard drive was failing and asked if there was data off of the drive that they needed recovered. The customer said they would like their pictures recovered.
We were able to recover not only their pictures but we also backed up their files in their documents folder as well as some that were on the desktop. We recovered the approximately 13 gigabytes of data to a USB thumb drive.
We were able to diagnose the problem with the customers computer and recover their data with in a few hours.
We love feel good stories like this but we also want to talk about the importance of backing up your important data. We recommend having 2 backups of your important data. We also recommend that you place the backups in a safe and secure place. Having one backup copy offsite is also a good idea.
We love helping out our customers especially when we can under promise and over deliver! We enjoying doing that every time!
If you would like to read more about Data Backup and Recovery Click Here
If you have a computer with an issue that you need diagnosed. Or in need of any computer related help.
Please feel free to contact Amor IT Solutions. Our areas of operation are Traverse City, Suttons Bay, Kalkaska, Manistee, Benzie, Cadillac, Grand Rapids, Big Rapids, Lake City, Honor, Maple City, NorthPort, Leeland, Omena, Peshawbestown, Empire, Fife Lake, Grayling, Gaylord, Rapid City, Williamsburg, Mount Pleasant, Mancelona, Kent County, Bay City, Petoskey, Ludington, Lake Leelanau, Charlevoix, and Elk Rapids.